PRIVACY POLICY AND PARENT HANDBOOK
Statement
Our goal is to help students accomplish their learning and growing goals through LANGUAGE and EMOTIONAL development.
The world is explored through language; we are in constant communication (verbal and non-verbal). Therefore, we foster an environment where students develop language skills IN ALL ITS FORMS which allows them to explore a bigger world.
E-mail: info@fasttrack-languages.com
The Parent Handbook has been written to describe our program, philosophy, policies, and all the practical details that go into making each day as happy and successful as possible. Please carefully read this handbook and keep it for future reference.
Enrollment
Our school offers placement all year round as a rolling admission’s school.
- Toddlers (18mo – 3 y/o) – Pre-K 3 – 4 programs offer 11-month education.
- Kindergarten level offers 11-month education.
- Winter camps and after school classes must be enrolled and paid separately.Our After School and Saturday programs operate year-round, utilizing a specialized 12-week curriculum cycle. This structure allows for individualized assessments and ensures students reach specific learning milestones within each block.
- To join our school, each student must have a registration form submitted. For families with more than one child please submit as many forms as the number of kids being registered.
We encourage families to submit registration forms for desired start dates a month in advance.
Our Programs: Preschool and After School
Fasttrack-Languages program is designed for students to accomplish individual learning goals within a group. These goals include:
- Develop emotional, academic and social skills through language.
- Gain clarity, confidence and love for a lifetime of learning.
- Develop coordination, balance, flexibility, strength, and discipline through language development.
- Our program runs all year round and caters to ages 18mo to 14 years old.
Our Teachers
We strive to hire experienced and qualified instructors who enjoy supporting learning and growth. These individuals are supported by a skilled linguist and certified classroom instructor with Montessori training.
Our Payments Options:
- Fees are charged based on the program the student will be attending per year.
- Full payment is required prior to the start of the first session.
- Failed Payments: If a scheduled payment fails, a flat $25 late fee will be applied. Access to all programs (including Preschool and After School) is paused until the account balance is cleared. We do not offer post-attendance billing.
Please Note
Preschool I Year-Round Enrollment Structure:
- Tuition & Rates: Pricing for the 2026–2027 school year is available on our website. Fees are subject to change; please confirm current rates at the time of enrollment.
- For toddlers and preschool only: A non-refundable registration fee PER CHILD is due upon accepting a spot in our classrooms (payment must be done within 5 days).
- Preschool Un-enrollment: A 60-day written notice via email to info@fasttrack-languages.com is required for all students in the morning program.
- A 60-day written notice is required. The 60-day period begins on the date the email is received; however, tuition for the remainder of the final month will not be pro-rated.
- No verbal notices to staff will be accepted. If notice is not provided, the card on file will be automatically charged for the full two-month notice period.
- Registration Fee Expiration: The non-refundable registration fee secures your spot for 5 days. If the first tuition payment is not received within this window, the spot will be released to the waitlist.
- Kindergarten Commitment: Kindergarten is an Annual Academic Contract (September–July). By enrolling, families assume financial liability for the full school year’s tuition. While we offer a monthly payment plan for your convenience, this does not waive the requirement to pay for the full academic year. Un-enrollments are not permitted after September 1st.
After School And Saturday Classes I Year-Round Enrollment Structure:
While Fast Track operates year-round, we do not offer month-to-month “drop-in” enrollment. To protect the integrity of our individualized assessments and curriculum design, students enroll in 12-Week Blocks. Your enrollment secures your child’s seat for the full 12 weeks, ensuring they complete the learning milestones intended for their level.
Enrollment & Cancellation Policy
- Fixed Enrollment:All enrollments are for a full 12-week cycle. This ensures students complete the learning milestones intended for their level.
- Auto-Renewal:For your convenience, subscriptions automatically renew for the next 12-week cycle unless a withdrawal request is received.
- Withdrawal Deadline:To opt-out of the next cycle, a withdrawal email must be sent to info@fasttrack-languages.com by Thursday (at 5:00pm) of Week 10.
- No Mid-Cycle Refunds: Tuition is non-refundable. If you withdraw before the 12th week, all remaining payments for your reserved seat will process as scheduled.
Billing & Payments
- Installment Plan:Tuition is billed in three installments of exactly 4 weeks (28 days) each.
- Advance Payment:Payment is required in advance to secure a seat—no exceptions.
- Fees: Tuition may include materials and transaction fees depending on the specific program requirements.
- Authorization:By enrolling, parents authorize Fasttrack-Languages to keep a credit card on file and automatically charge tuition, renewal fees, and any applicable late pick-up or failed payment fees as outlined in this handbook.
Makeup Sessions
- Limit:A maximum of TWO makeup sessions are allowed per 12-week cycle.
- Eligibility:Makeups are a courtesy for active, tuition-paying students and are subject to seat availability.
- Expiration: Makeups must be used within the current 4-week billing block. For absences occurring in the final week of a block, makeups may be scheduled for the following week during the Friday Admin window.
- Deadline: Email requests must be submitted by Thursday at 5:00 PM to be handled during the Friday Admin window.
- Email Only: We do not accept administrative requests via phone, text, or WhatsApp
- Notice Required: You must provide at least 24-hour notice of an absence via email to be eligible for a makeup.
- Admin Fridays (Communication Policy)
To protect teaching time and ensure a clear paper trail, all administrative requests—including scheduling, subject changes, or makeup requests—are processed exclusively on Fridays.
Camps 2026
Cancellations made 14 days prior to camp start receive a 50% credit. This credit is valid for the current Summer Season only and may be applied toward either Summer Camps or Summer After School/Saturday sessions. No credits are issued for cancellations made within 14 days of the start date. All credits expire at the end of the current Summer 2026 term.
Communication
Teacher Updates & Concerns
Teachers provide regular progress updates via email. For program concerns or developmental discussions, please email our Director, Johanna Ocampo.
To protect teaching time and ensure accuracy, all administrative requests must be submitted via email.
- Channels:We do not accept requests via phone, text, or WhatsApp.
- Scope: Use email for all schedule changes, makeup requests, withdrawals, and pick-up updates.
Safety & Pick-Up
Any change to who is picking up your child must be submitted in writing. We will not release a child to anyone not listed on the Child Information Record without prior emailed authorization.
Drop-off and Pick-up Policies
Parents are expected to drop off their child at the center. The teachers are glad to assist you and your child at your drop-off time. Children must be picked up right after their session ends. No child will be released to anyone who is not authorized to pick up that child.
Late Pick-Up Policy
- To respect our staff’s time and transition between sessions, a late fee applies to all pick-ups after the session ends:
- $15 flat feefor the first 10 minutes.
- $1 per minute
What to Bring
We do not offer any food or snacks to our students.
- Fasttrack-Languages is a Nut-Free facility. Please ensure all snacks brought from home are nut-free to protect students with severe allergies.
Holiday Observances
Fasttrack-Languages will be closed in observance of the following holidays:
- New Year’s Day
- Independence Day
- Labor Day
- Thanksgiving Day & the Friday after Thanksgiving
- Christmas Day
Weekend Holidays: If a holiday falls on a Saturday, the school will close the preceding Friday. If it falls on a Sunday, the school will close the following Monday.
Special Sessions: Please refer to our Camps, Spring, Summer & Single Days section for specific dates where “drop-off” sessions may be available during school breaks.
Emergency & Unexpected Closings
Fasttrack-Languages does not automatically follow public or private school “snow day” schedules. While rare, we reserve the right to delay opening or close the center due to circumstances beyond our control (e.g., severe weather, utility outages, or facility emergencies).
- Communication:Parents will be notified of emergency closures or delays via email [add “and SMS” if you use text alerts]. It is the parent’s responsibility to check their messages during inclement weather.
- No Refund Policy:To maintain our operations and staff commitments, no refunds, credits, or makeup classes will be issued for weather-related closings or emergencies beyond our control.
Policy Updates
The fees, procedures, and policies outlined in this handbook are subject to change at the discretion of the Center Director or Owners.
Revised: May 2026 (Update this to the current month before sending).
Illness & Medical Emergencies
Health Policy
To protect the health of all students and staff, children must be symptom-free for 24 hours (without the use of fever-reducing medication) before returning to the center. This includes:
- Fever of 100.4°F or higher.
- Vomiting or diarrhea.
- Unexplained rashes or skin conditions.
- Contagious infections (e.g., Pink Eye, Strep Throat).
Illness While in Care
If a child becomes ill or displays an unknown rash while at the center, the Director will be consulted and parents will be notified to pick up their child. You (or your emergency contact) are expected to arrive immediately.
Medical Emergencies
In the event of a medical emergency, Fasttrack-Languages will immediately attempt to contact parents/guardians. If you are unreachable, the center reserves the right to seek emergency medical treatment or transport for the child at the parent’s expense.
Center Happenings
Fasttrack-Languages makes every attempt to keep parents up to date on happenings here at the center and in the community. Informative emails are sent out at least 5 times a season. Notices are sent out at least monthly through email. Please read them. It is the parents’ responsibility to keep up to date by checking their emails or calling the center.
Final Thoughts
Thank you for taking the time to read the Fasttrack-Languages Parent Handbook! We hope this document provides a clear understanding of our philosophy, programs, and policies. Your partnership allows us to create a successful, focused, and happy learning environment for every child.
Agreement of Terms
By enrolling your child in any Fasttrack-Languages program, you acknowledge that you have read, understood, and agreed to the policies, billing structures, and commitments outlined in this handbook.
Contact Us
If you have questions not addressed in this publication, please reach out to us:
- Email:info@fasttrack-languages.com
- Director:Johanna Ocampo
- Phone: (201) 685–8220
We look forward to a year filled with excitement, learning, and happy memories!
Thank you for choosing Fasttrack-Languages!
