After-School and Saturday Policy

After School And Saturday Classes I Year-Round Enrollment Structure:

While Fasttrack operates year-round, we do not offer month-to-month “drop-in” enrollment. To protect the integrity of our individualized assessments and curriculum design, students enroll in 12-Week Blocks. Your enrollment secures your child’s seat for the full 12 weeks, ensuring they complete the learning milestones intended for their level.

Enrollment & Cancellation Policy

• Fixed Enrollment: All enrollments are for a full 12-week cycle. This ensures students complete the learning milestones intended for their level.
• Auto-Renewal: For your convenience, subscriptions automatically renew for the next 12-week cycle unless a withdrawal request is received.
• Withdrawal Deadline: To opt-out of the next cycle, a withdrawal email must be sent to info@fasttrack-languages.com by Thursday (at 5:00pm) of Week 10.
• No Mid-Cycle Refunds: Tuition is non-refundable. If you withdraw before the 12th week, all remaining payments for your reserved seat will process as scheduled.

Billing & Payments

• Installment Plan: Tuition is billed in three installments of exactly 4 weeks each.
• Advance Payment: Payment is required in advance to secure a seat—no exceptions.
• Fees: Tuition may include materials and transaction fees depending on the specific program requirements.  
• Authorization: By enrolling, parents authorize Fasttrack-Languages to keep a credit card on file and automatically charge tuition, renewal fees, and any applicable late pick-up or failed payment fees as outlined in this handbook.

Makeup Sessions

• Limit: A maximum of TWO makeup sessions are allowed per 12-week cycle.
• Eligibility: Makeups are a courtesy for active, tuition-paying students and are subject to seat availability.
• Expiration: Makeups must be used within the current 4-week billing block. For absences occurring in the final week of a block, makeups may be scheduled for the following week during the Friday Admin window.

• • Deadline: Email requests must be submitted by Thursday at 5:00 PM to be handled during the Friday Admin window.
  • Email Only: We do not accept administrative requests via phone, text, or WhatsApp
  • Notice Required: You must provide at least 24-hour notice of an absence via email to be eligible for a makeup.
  • Admin Fridays (Communication Policy)

To protect teaching time and ensure a clear paper trail, all administrative requests—including scheduling, subject changes, or makeup requests—are processed exclusively on Fridays.

• Credit Cards: Online payments made via credit card will incur a standard processing fee equivalent to our exact transaction cost through Stripe (typically 3%).
• Fee-Free Alternatives: Parents can avoid all processing fees by paying via  Zelle / ACH / Check.